How to Refer to one of our Clinicians 

To refer to one of our skilled psychologists or accredited mental health social workers please fax (07 4027 9661) or email ([email protected]) your referral through to us.  We are also happy to accept clinic referrals.  These referrals should be addressed to "The Psychologist" at Cairns Trauma & Clinical Psychology in order to be valid for Medicare auditing purposes.  Our team will assess clinic referrals to try and ensure that your patient is seen by the practitioner who is most appropriate.  Please give as much information as possible about the patient’s presenting concerns to assist with this process and any psychologist requirements.  At the completion of each block of psychotherapy, our psychologists’ and social workers' will write back to you to report on your patient’s progress and suggestions for future treatment.   

​Cairns Trauma & Clinical Psychology
Dr Rachel Gleave & Associates 

Phone:     (07) 4041 3141
Fax:           (07) 4027 9661
Email: [email protected]

Level 1, Unit 4, 351 Sheridan Street,
CAIRNS NORTH, Queensland, 4870 

Medicare Information:

• Psychologists and accredited mental health social workers registered with Medicare Australia are able to provide Medicare rebateable Psychological Therapy Services to eligible patients.
•  Eligible patients are those with an assessed Mental Disorder who a GP is managing under a GP Mental Health Treatment Plan (item 2700, 2701, 2715 or 2717) or under a referred psychiatrist assessment and management plan (item 291).
• There is no specific referral form. A letter or note to an eligible psychologist that is signed and dated by the GP along with the completed Mental Health Treatment Plan is all that is required.
• Each patient is allowed up to 10 rebateable individual sessions of psychological therapy every calendar year as well as 10 group therapy sessions if needed.
• Every calendar year means for example from 1st January 2020– December 31st 2020, a patient is allowed 10 rebateable sessions. It does not mean from the date of the Mental Health Treatment Plan. 
  • For example if a patient received a treatment plan in June 2019, and completed 10 sessions by November 1st 2019. This means they would not be allowed more rebateable sessions between November 1st – December 31st 2019. However, from January 1st 2020 they would be entitled to 10 more rebateable sessions despite the fact their Mental Health Treatment Plan was only done in June 2019. Furthermore, they would not need another Mental Health Treatment Plan from their GP, just a review and another letter of referral sent to the psychologist.
• After six sessions, the psychologist or social worker is required to write a brief psychological report to the GP. The patient must attend the GP for a review, in order to access the other four rebateable sessions.
• At the end of treatment a written report must also be provided to the referring medical practitioner.
• Patients who require Chronic Disease Management (CDM) Medicare items continue to be able to access the services under this umbrella.
• Follow the following link for information for medical practitioners about Medicare’s new eating disorder treatment and management plans:  https://www.humanservices.gov.au/organisations/health-professionals/topics/education-guide-eating-disorder-treatment-and-management-plans/51726