Cairns Trauma and Clinical Psychology is a private practice clinic founded by clinical psychologist, Dr Rachel Gleave. The psychologists at the clinic have training in the treatment of trauma, depression, and anxiety disorders.
At Cairns Trauma and Clinical Psychology we believe that behind every undesirable behaviour there is a feeling, and beneath each feeling is a need. When psychologists help their clients to understand and meet that need, together they begin to deal with the causes, not just the symptoms, of the person's distress. This process of self-discovery and healing results in a new relationship with the self and to lasting clinical change.
All services are confidential, and comply with the australian psychological society's professional code of ethics.
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Our COVID-19 SAFE PLAN
At Cairns Trauma & Clinical Psychology, we value the health and wellbeing of our clients, staff, and the broader community. We are taking steps to limit exposure risks at our practice, based on the current Health recommendations outlined by the Australian Government.
Appointments: As pandemic restrictions are being lifted across Queensland, we are resuming many of our face-to-face in-office appointments. We will continue to provide online and telephone sessions for people who would prefer to continue to attend appointments remotely. Telehealth sessions will be conducted using a secure online platform using our PowerDiary software, or if you would prefer not to use this option, we will also be offering telephone appointments.
Hygiene & Social Distancing: For clients who attend the practice in person, we will be taking extra measures to reduce exposure risks. These include (but are not limited to):
Self-Isolation: We request that all clients assist us by self-isolating if you have been exposed to COVID-19 or unwell. Please allow a period of at least 7 days from the time of exposure/illness before attending the practice in person, and contact us to reschedule your appointment or arrange a tele-health appointment. Please be aware that if you attend the practice with flu-like symptoms, your psychologist will reschedule your appointment to a later date. Our staff will also be taking these self-isolation steps if we meet the higher risk of exposure criteria at any time, and we request your patience with regard to any disruption to services that might occur as a result.
This policy is based on the information available to us at the current time, and may change as the situation evolves. We appreciate your patience, cooperation, and understanding as we do our best to implement measures to protect the health of all of our clients and our staff.
At Cairns Trauma & Clinical Psychology, we value the health and wellbeing of our clients, staff, and the broader community. We are taking steps to limit exposure risks at our practice, based on the current Health recommendations outlined by the Australian Government.
Appointments: As pandemic restrictions are being lifted across Queensland, we are resuming many of our face-to-face in-office appointments. We will continue to provide online and telephone sessions for people who would prefer to continue to attend appointments remotely. Telehealth sessions will be conducted using a secure online platform using our PowerDiary software, or if you would prefer not to use this option, we will also be offering telephone appointments.
Hygiene & Social Distancing: For clients who attend the practice in person, we will be taking extra measures to reduce exposure risks. These include (but are not limited to):
- Wearing a mask (when mandated or necessary) and maintaining a distance of 1.5 metres between people during face-to-face appointments. We also request that you maintain social distancing while in waiting areas and moving through the building.
- Reading material in the reception area will be removed as will children’s play equipment and books.
- Staff will wash their hands thoroughly between each appointment and will refrain from shaking hands.
- Using contactless payments and rebate procedures where possible
- Disinfecting our EFTPOS machine between uses
- Regular disinfecting of all commonly touched surfaces, such as handrails, door handles, and bathroom surfaces
- Making soap and hand sanitiser available Observing recommended coughing and sneezing etiquette
- Use of sneeze screen protectors at the reception desks
Self-Isolation: We request that all clients assist us by self-isolating if you have been exposed to COVID-19 or unwell. Please allow a period of at least 7 days from the time of exposure/illness before attending the practice in person, and contact us to reschedule your appointment or arrange a tele-health appointment. Please be aware that if you attend the practice with flu-like symptoms, your psychologist will reschedule your appointment to a later date. Our staff will also be taking these self-isolation steps if we meet the higher risk of exposure criteria at any time, and we request your patience with regard to any disruption to services that might occur as a result.
This policy is based on the information available to us at the current time, and may change as the situation evolves. We appreciate your patience, cooperation, and understanding as we do our best to implement measures to protect the health of all of our clients and our staff.
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CTCP Pty Ltd (ACN 637 929 965)
ATF Madox Trust Unit (ABN 96 541 564 852) Trading as: Cairns Trauma & Clinical Psychology Level 1, Unit 4, 351 Sheridan Street, CAIRNS, Qld, 4870 Ph: (07) 4041 3141 Fax (07) 4027 9661 Email: admin@cairnstraumaclinpsych.com |
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